Selecting the right 3PL partner is a business-critical decision.
You're here because you're frustrated with your current logistics setup: late deliveries, inaccurate orders, poor communication, or hidden fees are costing you time, money, and customer trust. You're not alone!
We engage daily with operations leaders, founders, e-commerce and growth managers, and others responsible for a reliable and efficient supply chain - essentially, professionals like you.
Many express concerns about the repercussions of remaining with their current 3PL. The reality is, a dependable partner can make all the difference, and transitioning might be more straightforward than you anticipate. Let us demonstrate how.
After you request a quote on our website, one of our e-commerce experts will discuss your case individually. We'll honestly assess whether we can meet your needs and if byrd is the right fit for you.
Clarify your specific requirements (serial number or lot tracking, organic certification, special processes for fragile products or bundles, and more) - we're here to offer the best service for your situation.
Expert Tip:
No single 3PL is perfect for every merchant. Ensure you find one that best suits your specific needs.
You'll receive clear SLAs and fair pricing tailored to your products' nature, additional services, target markets, carriers, and volumes. You only pay for what you need.
Ensure you're making accurate comparisons, as 3PLs often have different pricing structures. Use a typical order to calculate total costs, including potential shipping surcharges and fees for extra services like integration, account management, or reporting.
Expert Tip:
Understand the cost structure and the bigger picture. Perform a sample calculation to grasp total costs and margins.
Communication is crucial in every relationship, especially in e-commerce logistics. Your dedicated account manager will oversee a smooth transition and launch.
They’ll support you throughout the process, building trust and establishing a realistic timeline.
Expert Tip:
Always incorporate a small buffer in your timeline - this extra cushion ensures that even if unexpected events occur, you can stay on track.
Your dedicated manager will assist in setting up your dashboard and adding products, ensuring seamless tech integration.
After signing the contract, configure your account and list your products. Your manager will help you include all relevant details - dimensions, weights, SKUs, and compliance information.
Verify each SKU for specifics like organic certification, lot tracking, fragility, or similar attributes. Offering product bundles? Assign them unique SKUs.
Expert Tip:
Double-check product data and SKU matches, as these identifiers are crucial for picking and packing in the warehouse.
Connect your online store or marketplace accounts to streamline order flow directly into the fulfilment system. Simultaneously, select carriers that align with your delivery speed, reliability, and cost expectations. This integrated approach ensures quick, hassle-free shipping options for your customers.
Expert Tip:
Test integrations early and choose reliable carriers to keep customers satisfied and maintain timely deliveries.
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Ensure every operational detail is clear. Define return handling, address special product requirements, and share order volume forecasts—especially for peak seasons. Align on packaging and ensure barcode compatibility with the 3PL. Setting these expectations upfront minimises confusion, maintains service quality, and prepares you for seasonal spikes.
Expert Tip:
Discuss returns, special handling, and peak forecasts early to avoid unexpected issues later.
Plan your stock's physical move carefully: coordinate shipment schedules, provide packing lists, and verify quantities. A well-managed relocation ensures your products arrive safely and in the correct quantities, enabling smooth operations from day one.
Decide whether to transition certain SKUs first between warehouses. Choose a clear-cut date or opt for a phased approach. Adjust this logic in your sales channel (e.g., Shopify flow).
Maintain open communication with your customers to prevent negative surprises.
Expert Tip:
Relocate inventory during a quieter period, and maintain a small safety stock buffer to stay operational during the transition.
Before fully launching, place test orders to confirm smooth operations—from order importing to picking, packing, and shipping. Once successful, commence full-scale shipping. Maintain open communication, monitor performance, and stay flexible. If unexpected issues arise, your planning and buffers will help you adapt swiftly.
Expert Tip:
Test multiple scenarios, including returns, before going live. Then, use real-time data and proactive communication to swiftly identify and resolve issues as you scale up shipping.
Send us a request to receive an individual quote and take advantage of all the benefits: Free e-commerce shop integration, automated data transfer and easy worldwide shipping
Request a quote"The main reason why we chose byrd as our fulfilment partner is their Europe-wide fulfilment network. This partnership allows us to have a multi-warehouse setup to keep delivery costs and times low in all of our markets we’re active in."
"Thanks to byrd, our customers enjoy faster delivery times, free shipping options, and express delivery choices. This has greatly enhanced the shopping experience, offering more flexibility and satisfaction as customers receive their orders safely and efficiently."
"I highly recommend byrd for anyone seeking a dependable, efficient 3PL provider. Their competitive prices, fast service, and exceptional customer support truly set them apart in the logistics industry."
