Automated And Scalable Xentral Fulfilment
With our European fulfilment network, we help fast-growing D2C brands optimise their e-commerce operations.
Lagerung, Versand & Retouren
The Tailor-Made E-Commerce Fulfilment Solution for Xentral
E-commerce merchants using Xentral often choose byrd as their fulfilment partner to optimise their processes and achieve sustainable growth. With our European fulfilment network, we offer access to scalable fulfilment services, covering customised solutions along the value chain - from warehousing, pick & pack services and shipping to returns management.
How Automated International Fulfilment Works with Xentral and byrd
We currently offer fulfilment centers in 7 European countries, allowing you to get as close as possible to your customers to optimise delivery times and costs. Orders are automatically transferred to our system via the seamless interface with Xentral. If received before 13:00 they are processed the same day. E-commerce shipping is then handled by trusted and preferred shipping providers. Tracking data is automatically pushed back to Xentral for full transparency and real-time tracking. With tailor-made fulfilment services, byrd offers a suitable solution for many merchants using Xentral. Our customised packaging solutions enable e-commerce brands to offer a unique unboxing experience and leverage the first actual touchpoint with the product. Using certified organic warehouses and technological solutions for LOT & expiry-date tracking, organic goods can be easily shipped via byrd while maintaining high fulfilment standards as well as fair and transparent prices.
Smooth Onboarding at byrd
1. Connect your Xentral ERP system and import your products
The ready-made Xentral integration allows a seamless connection to our system with just a few clicks. Our onboarding team will be happy to help you import your data.
2. Send your products to our warehouses - we store them for you
Send us your products and manage your deliveries through our all-in-one dashboard. You can also distribute your inventory across multiple fulfilment centres in Europe to take advantage of our logistics network.
3. Start same-day fulfilment
As soon as an order gets transmitted to the Xentral ERP system, it will be forwarded to our system. From now on, your orders are automatically transmitted via our software and we can start picking and packing without delays. This way your packages can be handed over to a trusted parcel service on the same day. We will choose the one that best suits your needs.
One Xentral Fulfilment Solution - Multiple Benefits
Flexible Multi-Warehouse Storage
Fast, cost-saving and environmentally friendly shipping. All this is made possible by storing your products geographically close to your customers.
Automated & Efficient Fulfilment
Thanks to Xentral integration, an order immediately and automatically triggers the fulfilment process, which is handled without delay.
Customised E-Commerce Packaging
Choose from a variety of packaging options and harness the power of the unboxing experience with branded packages.
Reliable & Sustainable Shipping
With byrd, you can benefit from high flexibility and a resilient supply chain even during peak times. In addition, our shipping partners offer sustainable delivery options.
Worldwide Shipping
Supply a global customer base with the best national shipping solution and build trust with international buyers.
Excellent Customer Care
Our customers come first. For package clarifications and complaints, our motivated team is always at your side.
Smooth Returns Management
With our returns portal, your customers can seamlessly return their products, print the return labels, and initiate the return.
Fair & Smart Pricing
We compare the best shipping rates from the most popular parcel services. Long-standing partnerships allow us to be agile and flexible while remaining reliable.
All-in-One Logistics Tool
Click & Ship Logistics
- Real-time stock updates and shipment tracking.
- Automatic return of the shipment data to the online shop so that your recipients can also track their shipment.
Seamless Xentral Integration
- Optimised shipping solution thanks to the Xentral integration.
- Automatic forwarding of order data and release of shipments for fulfilment.
- Create shipping profiles to import only for orders with a particular status.
- Flag specific items that can be imported automatically.
Real-time Tracking with byrd and Xentral
- Real-time stock updates and shipment tracking.
- Automatic return of the shipment data to the online shop and sending of tracking e-mails so that your recipients can also track their shipment.
Smart Logistics
- Provision of all relevant statistics and ready-made reports.
- Enabling site-related optimisations to minimise delivery times and shipping costs.
Customisable Returns Portal
- Self-service returns portal to provide online shoppers with a seamless experience and increase customer satisfaction.
- Reduce the burden on customer support to save time and money.
Automated Address Validation
- Reduce the rate of undeliverable returns to provide a better customer experience.
- Reduce the burden on customer support by reducing undeliverable shipments and saving costs and time in e-commerce operations.
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