Choosing your fitting 3PL Partner is no less than a business-critical decision.
You’re here because you’re frustrated with your current logistics setup: late deliveries, inaccurate orders, poor communication, or hidden fees cost you time, money, and trust with your customers. You’re not alone!
We speak with operations leaders, founders, e-commerce and growth managers, and everyone responsible for a reliable and efficient supply chain - in short someone like you - every day.
Many of them worry about the impact of staying stuck with their current 3PL. The truth is, a reliable partner can make all the difference, and making the switch might be easier than you think. Let us show you how.
After you request a quote on our website, one of our e-commerce experts will talk to you to explore your case individually. We'll be sure to share whether we can fulfill your needs and if byrd is the right fit for you or not.
Clarify your specific needs (serial number or lot tracking, bio-certificate, special processes for fragile products or bundles, and much more) - we're here to offer the best service for your use case.
Expert Tip:
No one 3PL is the perfect fit for every merchant. Make sure to find the one that best suits your specific needs.
There'll be clear SLAs and fair pricing for your fulfillment depending on the nature of your products, additional services, the markets that should be covered, carriers, and your volumes. You will only pay for what you need.
Always make sure you're not comparing apples to oranges, as 3PLs often have different pricing structures. Use a typical order to calculate total costs and include potential shipping surcharges and fees for extra services such as integration, account management, or reporting.
Expert Tip:
Make sure to understand the cost structure and the bigger picture. Make an example calculation and understand total costs and margins.
Communication is key for every relationship - even more so in e-commerce logistics. Your dedicated onboarding manager is the go-to contact, holding themselves accountable for a smooth transition and start.
They’ll support you every step of the way, building trust and setting a realistic timeline.
Expert Tip:
Always include a small buffer in your timeline - this extra cushion ensures that even if something unexpected happens, you can still keep things on track.
Your dedicated manager will support you in setting up your dashboard and adding products. They will make sure your tech setup is integrated seamlessly.
After signing the contract, it’s time to configure your account and list your products. Your dedicated manager will help you ensure you include all relevant details - dimensions, weights, SKUs, and any compliance information.
Checkmark each SKU for specifics like organic certificate, lot tracking, fragile nature, or similar. Do you offer product bundles? Nice, assign a unique SKU to them.
Expert Tip:
Double-check product data and SKU match as this will be the identifier for picking and packing in the warehouse.
Connect your online store or marketplace accounts to streamline order flow directly into the fulfillment system. At the same time, select carriers that match your delivery speed, reliability, and cost expectations. This integrated approach ensures quick, hassle-free shipping options for your customers.
Expert Tip:
Test integrations early on and choose reliable carriers to keep customers satisfied and maintain punctual deliveries.
Ensure every operational detail is crystal clear. Define how returns are handled, address special product requirements, and share order volume forecasts—especially for peak seasons. Align on packaging and ensure you use barcodes that the 3PL can work with. By setting these expectations upfront, you minimize confusion, uphold service quality, and remain ready for seasonal spikes.
Expert Tip:
Discuss returns, special handling, and peak forecasts early to avoid unexpected hiccups later.
Plan the physical move of your stock carefully, coordinate shipment schedules, provide packing lists, and verify quantities. A well-managed relocation ensures your products arrive safely and in the right quantities, enabling you to maintain smooth operations from day one.
Decide whether you want to transition only certain SKUs first from one warehouse to another. Do you want to have a clear-cut date or rather send from a split setup first? Don't forget to adjust that logic to your sales channel (e.g. the Shopify flow).
Consider open communication with your customers to avoid negative surprises.
Expert Tip:
Relocate inventory during a quieter period, and keep a small safety buffer of stock to stay operational during the transition.
Before fully launching, place a few test orders to confirm that everything works smoothly—from order importing to picking, packing, and shipping. Once these tests are successful, you’re ready to begin full-scale shipping. Keep communication open, monitor performance, and stay flexible. If something unexpected arises, the planning and buffer you’ve built in will help you adapt swiftly.
Expert Tip:
Test multiple scenarios, including returns, before going live. Then, use real-time data and proactive communication to swiftly identify and resolve issues as you start shipping at scale.
Send us a request to receive an individual quote and take advantage of all the benefits: Free e-commerce shop integration, automated data transfer and easy worldwide shipping!
Request a quote