With byrd, we found a fulfillment provider that provides both sustainable delivery options and gets us closer to our customers with the different warehouse locations.
To be competitive in France, fast service is really important for us. Our customers receive their parcel in 48 hours, which is amazing! We’ve also seen our lost parcel number decrease drastically which helps increase the overall customer satisfaction.
The key reason to work with byrd was the shared vision to conquer the EU space. With its European logistics network, byrd can enable successful scaling into new markets.
As an e-commerce start-up, we are being active on the market with numerous modern systems. Many fulfillment service providers in Germany are still very conservatively equipped in this respect, programming of interfaces takes a long time and projects have to be announced with considerable lead time. With byrd we have found a partner who integrated our shop system in just a few minutes and implements projects at a fast pace. With the proximity to the warehouse located in Berlin and the competent service, we have found the perfect partner in byrd.
I love the practicality of byrd and that i can work with one single fulfillment provider to grow internationally. Without byrd, the shipping costs would destroy my margin.
byrd has welcomed me with open arms from the beginning, and allows the flexibility I need for the next steps.